Give your suite clients the best receptionists available — without a heavy investment in human resources, training and technology.
Today's executive suite clients demand the most professional, friendly and personalized business phone reception. However, many suite owners don't invest in the necessary technology, staff and training needed to keep up with clients' needs and expectations. This leads to low levels of client retention and lower profitability. In fact, poorly handled calls are the most common reason for client dissatisfaction.
Because communications are crucial to a suite's success, Astrius handles all communications for its management clients. Our professional, courteous receptionists have the knowledge and skill to handle calls perfectly — each and every time the line rings.
And when it comes to technology, we stay ahead of the curve through our exclusive strategic partnership with Stage 2 Networks. Their cutting-edge Broadsoft platform allows us to deliver the most reliable, robust and up-to-the minute VoIP and data services available.*
*BroadSoft is the leading, worldwide innovator of residential and business Voice over IP (VoIP) applications. For over 10 years they've been at the forefront of IP technology, helping to advance the convergence of voice, video and data. BroadSoft is deployed in more than 450 telecommunications service providers' networks and serves 15 of the top 25 largest telecommunications carriers in 65 countries and in 25 languages.
- The Best Receptionists: Your clients get the best receptionist talent from around the country. We discover and train the sharpest, friendliest candidates, and great receptionists mean the highest possible occupancy levels for your suite.
- “Go Anywhere” Communications: Your clients get cutting-edge communications support that follows them wherever their business takes them. Your clients are always “in the office” with professionally answered and screened business calls, whether they're behind their desk, working from home, out on their cell — or even traveling the world. Calls are seamlessly, instantly connected anywhere.
- Smiles First: Research shows that smiling when greeting callers makes a substantial impact on their satisfaction — and when callers are happy, so are your clients. With that in mind, our receptionists make sure their smiles can be “heard” through the phone — all day long.
- Technology: Using the best mix of communications hardware and software, we constantly add new features to keep up with the latest technology and satisfy client demand. We also have seamless back-up systems in place, creating redundancy and ensuring maximum dependability.
- Reduce Your Expenses: Astrius Communications greatly reduces your equipment and operating costs. You'll be able to add a seasoned team of professional receptionists to your suite without staffing costs or high equipment expenditures.